Course curriculum

    1. Learning Outcomes

    2. Course Contents

    3. Session 1- LO 1- Course Structure

    1. Session 2- LO 2.1.1, 2.1.2, 2.1.3,2.2.1,2.2.2,2.3.1

    2. Exercise 1- Interested parties

    3. Submit Exercise 1

    1. Session 3- LO 2.3.2, 2.3.3,2.3.4

    2. Exercise 2- Coffee House SWOT

    3. Submit Exercise 2

    1. Session 4- LO 2.3.5

    2. Exercise 3- Quality Policy Development

    3. Submit Exercise 3

    1. Session 5- LO 2.3.6, 2.3.7, 2.3.8

    2. Exercise 4- Key Performance Indicators

    3. Submit Exercise 4

    1. Session 6- LO 2.3.9, 2.3.10

    2. Exercise 5- Improvement Project

    3. Submit Exercise 5

About this course

  • Free
  • 18 lessons
  • 0 hours of video content